Apuljack Electronics Ltd Privacy Policy

 

Our contact details

Name: Apuljack Electronics Ltd

Address: Unit 11a, Mill Batch Farm, East Brent, Somerset, TA9 4JN

Phone Number: 01278 588922

E-mail: [email protected]

 

The type of personal information we collect

We currently collect and process the following information:

·         Name

·         Telephone number

·         Email address

·         Billing address

·         Shipping address

 

How we get the personal information and why we have it

The personal information we process is provided to us directly by you. This can be by any of the following:

·         Through the website

·         Over the phone

·         In person

·         Signing up to our mailing list

·         Social media

 

We use the information that you have given us in order to:

·         Process orders

·         Provide order updates

·         Respond to enquiries

·         Send marketing emails

 

We don’t share your information with any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected].

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored.

We keep your name, billing address, shipping address, phone number and email address for an unlimited time. We will dispose your information by deleting it from our database, if you ask us to.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected], 01278588922 or Unit 11a, Mill Batch Farm, East Brent, Somerset, TA9 4JN if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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